When Will I Receive My Order?
Delivery times depend on the type of delivery you choose. In USA we deliver with UPS and you can choose between two options:
- Standard Delivery 3-8 Days: Bryan Samuel offers 2-4 day UPS Standard delivery for all purchases throughout the USA at a cost of $ 10.00. For all states the delivery takes between 3 -8 business days, except for Hawaii and Puerto Rico where it can take up to 8-12 days for the order to be delivered.
- Next Day Delivery: You can also choose UPS Next Day Delivery to anywhere in the USA at a cost of approximately $30.00. Orders placed before 1pm EST to arrive the next day.
Deliveries are scheduled during normal business hours Monday thru Friday.
How Much Does Delivery Cost?
For USA, Standard Delivery (2-4 days) costs $10.00, while Next Day Delivery, which guarantees delivery the day after when placed within 1pm EST, costs $30.00.
At certain times of the year we are happy to offer you free shipping for one or both shipping types, it will then be clearly indicated in the checkout. If you sign up for our Newsletter, you will always be the first to know when free shipping is on.
Will You Notify Me When You Ship My Order?
When we dispatch your order, we will send you a confirmation email with the tracking number that you will be able to use on the UPS website to check the status of your order at any time during the delivery process. Please see Deliveries for further information.
It can take up to 12 hours for the tracking number to be activated from the moment you receive the shipping confirmation email. The shipping confirmation email will also contain the invoice of your order, and it is also the moment in which your credit card has been debited.
Can I Track My Order?
Yes, once your order has been dispatched we will send you a confirmation email with a UPS tracking number that you can use to check the status of your order at any time. Please bear in mind it can take up to 12 hours from the receipt of that email for the tracking information to be available.
Which Carrier Do You Use?
We deliver with UPS. UPS deliveries are made Monday to Friday between 8:30am and 6pm.